Starbucks

Reviews about Starbucks

• 1 / 5

  By claudia flores
  Horrible experience. I came through drive up and it took like 5 min for the cashier to take my order. I was never greeted. When I got to the window I handled my debit card to the cashier who never greeted me as well, something had happen to the customers before me since he ran out looking for them. When he came back he handle me my drink no receipt and closed his window. I noticed he had given me a larger drink than what I had order. I went inside and he had my drink there. I feel like he charged me the wrong order in purpose because he was acting weird when he was processing my order the other employee that was there with him seem very lost or not paying attention to what he was doing because even my drink ended up wrong anyways. These employees need to be more alert of what they are doing or get retrain to be efficient and treat customers right. I will never come back to this location in the evening shift I usually go in the morning and all employees are very polite and fast with making the orders I had never experienced anything similar to this at this location. I just feel like they need better management at the evening shift. I have been working for customer service for the last 11 years and I can't tell when some one doesn't like doing their job.
  March 10, 2017
• 1 / 5

  By Mary Johnson
  Would give zero stars. Poor service and bad attitudes. Gave me the wrong drink and one drink that was just terrible. Went inside to let them know I needed new drinks, no apology was given. New drinks were both not good. Not even worth going back.
  July 06, 2016